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Frequently Asked Questions

Is it secure?

Yes! We have tested every single device that will be used to make sure they have the highest level of security and reliability. On top of that, we add a firewall which makes your system immune to everyone even those with access to your Wi-Fi Network.

 

We also use licensed, experienced electricians and programmers to bring you ease of mind about the quality of the services.

How is the process?

  • One of our designers comes over to understand how you want your home to be (we can do crazy stuff, so please do not limit your imagination).

  • After getting an idea how the system will work, the designer provides you with a cost estimation.

  • If approved, usually in two weeks your system can be installed in 2-3 hours, and it’s ready to go! Enjoy.

  • After one week, we follow up and see if everything is going smooth.

  • We also offer a complimentary programming modification at that time. You can always do it yourself too.

Can I change the smart features?

Definitely! And please do so because no one knows you better than yourself. We provide you with the tutorial on how to change your configuration. We will also fix the program if something is not to your liking after your modifications. 

 

All of your switches and devices still work manually like before; plus you can choose a no-automation mode whenever you want!

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What if something breaks down?

That’s where the warranty comes in. We replace your components and we will take care of the programming (up to 2 years after installation, based on the contract).

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©2023 BY Cozy Solutions Ltd.

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